Gentle solutions for sensitive skin, powered by our advanced AI analysis.
Facials that soothe irritation and strengthens your skin barrier
Real Results from Real Clients
See how we transformed sensitive, reactive skin into healthy, glowing complexions.
- 1 Session
- Immediate glow and refined texture
- BEFORE / AFTER
- BEFORE / AFTER
- Individual results may vary
- 2 SESSIONS IN 1 MONTH
- Visible clarity and tone improvement
- BEFORE / AFTER
- BEFORE / AFTER
- Individual results may vary
- 4 sessions in 2 months
- Sustained radiance and smoother look
- BEFORE / AFTER
- BEFORE / AFTER
- Individual results may vary
The Journey to Healthy Skin
Scan 🔍
With the MoreMe™ Skin Analysis — a German-engineered system that scans your skin to identify current concerns, predict future issues, and customise a treatment plan just for you.
Treat 💆♀️
Based on your results, our experts will recommend facials tailored to your skin’s needs — whether it’s deep cleansing, calming sensitivity, or boosting repair.
Soothe 🌿
Experience gentle, effective treatments designed to calm, hydrate, and restore balance — perfect even for sensitive skin.
Aftercare 💧
Get personalised skincare advice to maintain results at home and keep your skin looking healthy and radiant.
Gentle Treatments, Powerful Results
Facials Tailored for Sensitive Skin
Each facial is customized to your skin’s current needs. Whether managing flare-ups or dryness, we have the perfect plan for you.
Porcelain Doll
Delicate 70-minute facial designed for sensitive or stressed skin. This multi-step, acid-free treatment cleanses, soothes, and rejuvenates using vacuum suction, nourishing serums, and calming actives.
- Benefits:
- Gentle deep cleansing without acids
- Hydrates, soothes & repairs skin
- Protects sensitive or compromised skin
- Who it’s for:
- Sensitive or reactive skin
- Delicate skin barriers
- Anyone wanting clean, calm, radiant skin
Cell Revive
A skin regeneration treatment powered by the DJM-D2 complex, which strengthens and rejuvenates sensitive or weakened skin at the cellular level. Ideal for chronic conditions like rosacea and eczema.
- Benefits:
- Strengthens & rejuvenates sensitive or weakened skin
- Reduces visible redness and flare-ups
- Restores skin health from within
- Strengthens dermal immunity and structure
- Who it’s for:
- Sensitive or reactive skin
- Rosacea & eczema
- Post-inflammation or post-treatment skin
Leave Your Facial Choice To The Pros
First Trial At 50% Off
Leave Your facial Choice to the Pros with our 50% off First Trial
Every skin is unique, that’s why we start with a deep consultation using advanced AI analysis before tailoring a facial just for you.
Limited slots daily. No hard selling, only honest skincare.
What Is Sensitive Skin?
Understanding Types of Sensitivity
Sensitive skin isn’t one-size-fits-all. Identifying your specific type helps us tailor the right treatment plan to strengthen and soothe your skin for lasting health.
Naturally Sensitive Skin (Genetic)
Some people naturally have reactive skin due to genetics. This is common in fair or thin skin types and often linked to conditions like eczema or rosacea. It shows up as redness, flushing, or stinging — sometimes without any clear trigger.
Environmentally Sensitive Skin
This type is triggered by harsh elements like sun, wind, pollution, or sudden weather changes. It can cause dryness, tightness, or red patches, flaring up with travel or seasonal shifts.
Chemically Induced Sensitivity
Overuse of irritating products or harsh ingredients (like alcohol, strong acids, or fragrances) can weaken skin, making it sting or burn especially when using exfoliants or toners.
Barrier-Damaged Skin
When your skin barrier is compromised, moisture escapes and irritants get in, leading to dryness, flakiness, and inflammation. This often results from over-cleansing, over-exfoliating, or inconsistent routines.
Inflammatory Skin Conditions
Conditions like rosacea, eczema, or contact dermatitis naturally cause sensitive skin. Flares can be triggered by stress, certain foods, allergens, or weather, with symptoms like itching, burning, rashes, or bumps.
Understanding Sensitive Skin
Sensitive skin is a condition where the skin overreacts to triggers that typically don’t affect healthy skin. This can stem from a weakened skin barrier, underlying inflammation, or heightened nerve responses.
Key Characteristics of Sensitive Skin:
- Easily irritated by skincare, fragrance, or temperature changes
- Stinging, burning, or tightness after cleansing or product use
- Redness, blotchiness, or rash-like bumps
- Prone to dryness and dehydration
- Feels hot or itchy without a clear cause
- May react even to products labeled “gentle”
Discover your unique skin sensitivity with our advanced AI-powered MoreMe™ skin analysis.
Your Skin Decoded:
Powered by Precision Tech
Your Skin Decoded:
Powered by Precision Tech
German MoreMe™ AI Skin Analysis
The MoreMe™ Skin Analysis Machine identifies current concerns, predicts future issues, and helps customize treatment plans just for you. Backed by German-engineered accuracy, MoreMe™ provides detailed diagnoses and tailored skincare recommendations — an essential step toward achieving your best skin yet.
- ✔ Advanced Skin Analysis – Uses cutting-edge technology to assess current concerns and predict future issues.
- ✔ Beyond Age Estimates – Focuses on real-time skin conditions, not just age guesses.
- ✔ Precise Diagnosis – Pinpoints key skin concerns with accuracy.
- ✔ Tailored Treatment Plans – Provides personalized recommendations for effective care.
- ✔ German Engineering – Delivers reliable, high-quality performance.
Reveal what’s possible for your skin.
Discover Your Best Skin Yet
Find out exactly what your skin needs with advanced, personalized insights and treatments.
Limited slots daily — book early to secure yours.
The Otera Difference
Gentle Care. Advanced Science. Visible Results.
We don’t just treat symptoms — we heal the source of sensitivity with thoughtful, science-backed solutions.
AI-Powered Skin Analysis
Real-time diagnostics go beyond age estimates to create personalized, precision-based treatment plans.
AI-Powered Skin Analysis
Real-time diagnostics go beyond age estimates to create personalized, precision-based treatment plans.
Specialized Sensitive‑Skin Therapies
Focused treatments like the Intensive Soothing Facial target microbiome balance, barrier repair, and inflammation reduction.
Experienced Estheticians
Certified experts dedicated to nurturing your skin — no pressure, just care.
Visible Results
Calm, radiant, and resilient skin — often noticeable after just one session.
Real Results from Real Clients
See how we transformed sensitive, reactive skin into healthy, glowing complexions.
Gentle Treatments, Powerful Results
Facials Tailored for Sensitive Skin
Each facial is customized to your skin’s current needs. Whether managing flare-ups or dryness, we have the perfect plan for you.
Porcelain Doll (DJM Repair Series)
A delicate, multi-step facial that rejuvenates sensitive and compromised skin using vacuum suction, serum infusion, and calming actives. The seven-step treatment includes RevitaPeel exfoliation, vacuum cleansing, full extraction, point massage with soothing ampoule, aloe massage, a calming mask, and a shoulder massage—all in 70 minutes .
- For Skin Type:
- Extremely sensitive skin
- Eczema or psoriasis
- Rosacea or inflammation
- Skin prone to environmental irritation
- Benefits:
- ✔ Deep cleans without damaging skin
- ✔ Infuses calming, anti-inflammatory serums
- ✔ Refines texture and soothes skin
- ✔ Includes shoulder massage for full relaxation
Cell Revive Facial (DJM Repair Series)
A skin regeneration treatment powered by the DJM-D2 complex, which strengthens and rejuvenates sensitive or weakened skin at the cellular level. Ideal for chronic conditions like rosacea and eczema.
- For Skin Type:
- Extremely sensitive or reactive
- Rosacea-prone
- Eczema or dermatitis sufferers
- Post-inflammation or post-treatment skin
- Benefits:
- ✔ Supports long-term skin recovery
- ✔ Reduces visible redness and flare-ups
- ✔ Restores skin health from within
- ✔ Strengthens dermal immunity and structure
Leave Your Facial Choice
to the Pros
Every skin is unique, that’s why we start with a deep consultation using advanced AI analysis before tailoring a facial just for you.
Limited slots daily. No hard selling, only honest skincare.
Testimonials
Stories of Transformation
Discover heartfelt experiences from clients who have revitalized their skin and confidence with our expert care.
Posted on Anna Daniel2025.10.10.Trustindex verifies that the original source of the review is Google. Thorough and targettedPosted on Carrine Low2025.10.07.Trustindex verifies that the original source of the review is Google. this is like my 4th or 5th time here i can’t rmb but always such an amazing time - i always leave feeling floaty and extra relaxed cos of their facial/shoulder massages :”””) service is always 10/10. oh and don’t sleep on their products too i emptied their cleansing cream and just bought a new bottle.Posted on Veronica Borias2025.08.29.Trustindex verifies that the original source of the review is Google. What a relaxing facial! Mini was so professional as my service provider. Carmen and Tammy were very nice in explaining everything. It was worth every dollar and I left feeling so refreshed. Mini made me feel so comfortable, and was very friendly, and professional. They gave me tea, and told me about products. I would recommend their services to anybody.Posted on SongQing Tan2025.08.16.Trustindex verifies that the original source of the review is Google. Very friendly and supportive staff since the first time I reached out to them through text. Very understanding of my concerns and they were patient in addressing my concerns during my visit too. Shout-out to Tammy and her team! :)Posted on Selicia Low2025.08.08.Trustindex verifies that the original source of the review is Google. Treatments have always been relaxing and comfortable for me. Tammy and Tania were patient and helpful in answering my queries, as well as providing advice on what is best for my skin. Highly recommended especially for those with sensitive skin!Posted on Carmen Sim2025.08.02.Trustindex verifies that the original source of the review is Google. Very pleasant experience. Staff were very nice and catered skincare treatment according to my condition. They gave useful recommendations and tips regarding skincare.Posted on Anya Kirsta2025.07.26.Trustindex verifies that the original source of the review is Google. Amazing facial. So happy with my skin after it especially after being in the pool for the whole day!Posted on Rob Levickis2025.07.26.Trustindex verifies that the original source of the review is Google. Ah-mazing!Posted on Priaadhashini S2025.07.22.Trustindex verifies that the original source of the review is Google. Very pleasant experience. The therapist is very knowledgeable and able to provide informed choices about our skin and its needs . Would definitely recommend their services to anyone looking for a skin fix !Posted on Zx Ik2025.07.19.Trustindex verifies that the original source of the review is Google. Good results and the people who work here are very friendly and nice Carmen is extremely patient in helping me plan my skincare routine and extremely approachable :)
Frequently Asked Questions
Got Questions? We’ve Got Answers
Here are some of the most common questions we receive about our services, treatments, and booking process. If you don’t see your question, feel free to reach out to us directly!
What is included in the trial facial session?
The trial session includes a detailed skin analysis, a customized facial treatment tailored to your skin’s needs, and professional aftercare advice.
Is the treatment suitable for men as well?
Absolutely. Our facials are designed for all skin types and genders.
Is there a consultation before the treatment starts?
Yes, every session begins with a thorough consultation to assess your skin and customize the treatment.
What should I avoid after my facial?
Avoid heavy makeup, direct sun exposure, harsh skincare products, and intense exercise for at least 24 hours after treatment.
How often should I come back for follow-up treatments?
Follow-ups are typically recommended every 4 to 6 weeks to maintain optimal skin health, but this depends on your individual needs.
What should I avoid after my facial?
Avoid heavy makeup, direct sun exposure, harsh skincare products, and intense exercise for at least 24 hours after treatment.
Is the treatment suitable for men as well?
Absolutely. Our facials are designed for all skin types and genders.
Do I need to pay a deposit to secure my slot?
A deposit may be required to confirm your booking. Details will be provided during the appointment process.
Are walk-ins allowed or is it strictly by appointment?
We recommend booking in advance, but walk-ins may be accommodated based on availability.
How often should I come back for follow-up treatments?
Follow-ups are typically recommended every 4 to 6 weeks to maintain optimal skin health, but this depends on your individual needs.
Visit Us
We’re located at Shaw Plaza — Central & Convenient
Discover a tranquil skincare retreat right in the heart of Balestier.
- #01-04
- Carpark Parking at B1
- 5mins bus ride from Novena/Toa Payoh MRT
- Open daily 10am-8pm, including PH
- Open Daily (including Public Holidays): 10 AM – 8 PM
Easy access from Novena, Toa Payoh, Serangoon & Boon Keng.