What Is Sensitive Skin?

Understanding Types of Sensitivity

Sensitive skin isn’t one-size-fits-all. Identifying your specific type helps us tailor the right treatment plan to strengthen and soothe your skin for lasting health.

Naturally Sensitive Skin (Genetic)

Some people naturally have reactive skin due to genetics. This is common in fair or thin skin types and often linked to conditions like eczema or rosacea. It shows up as redness, flushing, or stinging — sometimes without any clear trigger.

Environmentally Sensitive Skin

This type is triggered by harsh elements like sun, wind, pollution, or sudden weather changes. It can cause dryness, tightness, or red patches, flaring up with travel or seasonal shifts.

Chemically Induced Sensitivity

Overuse of irritating products or harsh ingredients (like alcohol, strong acids, or fragrances) can weaken skin, making it sting or burn especially when using exfoliants or toners.

Barrier-Damaged Skin

When your skin barrier is compromised, moisture escapes and irritants get in, leading to dryness, flakiness, and inflammation. This often results from over-cleansing, over-exfoliating, or inconsistent routines.

Inflammatory Skin Conditions

Conditions like rosacea, eczema, or contact dermatitis naturally cause sensitive skin. Flares can be triggered by stress, certain foods, allergens, or weather, with symptoms like itching, burning, rashes, or bumps.

Understanding Sensitive Skin

Sensitive skin is a condition where the skin overreacts to triggers that typically don’t affect healthy skin. This can stem from a weakened skin barrier, underlying inflammation, or heightened nerve responses.

Key Characteristics of Sensitive Skin:
  • Easily irritated by skincare, fragrance, or temperature changes
  • Stinging, burning, or tightness after cleansing or product use
  • Redness, blotchiness, or rash-like bumps
  • Prone to dryness and dehydration
  • Feels hot or itchy without a clear cause
  • May react even to products labeled “gentle”

Discover your unique skin sensitivity with our advanced AI-powered MoreMe™ skin analysis.

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Your Skin Decoded:
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Your Skin Decoded:
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German MoreMe™ AI Skin Analysis

The MoreMe™ Skin Analysis Machine identifies current concerns, predicts future issues, and helps customize treatment plans just for you. Backed by German-engineered accuracy, MoreMe™ provides detailed diagnoses and tailored skincare recommendations — an essential step toward achieving your best skin yet.

  • ✔ Advanced Skin Analysis – Uses cutting-edge technology to assess current concerns and predict future issues.
  • ✔ Beyond Age Estimates – Focuses on real-time skin conditions, not just age guesses.
  • ✔ Precise Diagnosis – Pinpoints key skin concerns with accuracy.
  • ✔ Tailored Treatment Plans – Provides personalized recommendations for effective care.
  • ✔ German Engineering – Delivers reliable, high-quality performance.

Reveal what’s possible for your skin.

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Discover Your Best Skin Yet

Find out exactly what your skin needs with advanced, personalized insights and treatments.

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Limited slots daily — book early to secure yours.

The Otera Difference

Gentle Care. Advanced Science. Visible Results.

We don’t just treat symptoms — we heal the source of sensitivity with thoughtful, science-backed solutions.

AI-Powered Skin Analysis

Real-time diagnostics go beyond age estimates to create personalized, precision-based treatment plans.

AI-Powered
Skin Analysis

Real-time diagnostics go beyond age estimates to create personalized, precision-based treatment plans.

Specialized Sensitive‑Skin Therapies

Focused treatments like the Intensive Soothing Facial target microbiome balance, barrier repair, and inflammation reduction.

Experienced Estheticians

Certified experts dedicated to nurturing your skin — no pressure, just care.

Visible Results

Calm, radiant, and resilient skin — often noticeable after just one session.

Real Results from Real Clients

See how we transformed sensitive, reactive skin into healthy, glowing complexions.

Gentle Treatments, Powerful Results

Facials Tailored for Sensitive Skin

Each facial is customized to your skin’s current needs. Whether managing flare-ups or dryness, we have the perfect plan for you.

Porcelain Doll (DJM Repair Series)

A delicate, multi-step facial that rejuvenates sensitive and compromised skin using vacuum suction, serum infusion, and calming actives. The seven-step treatment includes RevitaPeel exfoliation, vacuum cleansing, full extraction, point massage with soothing ampoule, aloe massage, a calming mask, and a shoulder massage—all in 70 minutes .

  • For Skin Type:
  • Extremely sensitive skin
  • Eczema or psoriasis
  • Rosacea or inflammation
  • Skin prone to environmental irritation
  • Benefits:
  • ✔ Deep cleans without damaging skin
  • ✔ Infuses calming, anti-inflammatory serums
  • ✔ Refines texture and soothes skin
  • ✔ Includes shoulder massage for full relaxation
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Cell Revive Facial (DJM Repair Series)

A skin regeneration treatment powered by the DJM-D2 complex, which strengthens and rejuvenates sensitive or weakened skin at the cellular level. Ideal for chronic conditions like rosacea and eczema.

  • For Skin Type:
  • Extremely sensitive or reactive
  • Rosacea-prone
  • Eczema or dermatitis sufferers
  • Post-inflammation or post-treatment skin
  • Benefits:
  • ✔ Supports long-term skin recovery
  • ✔ Reduces visible redness and flare-ups
  • ✔ Restores skin health from within
  • ✔ Strengthens dermal immunity and structure
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Leave Your Facial Choice
to the Pros

Every skin is unique, that’s why we start with a deep consultation using advanced AI analysis before tailoring a facial just for you.

Book Your First Session Now to Enjoy Exclusive Offers

Limited slots daily. No hard selling, only honest skincare.

Testimonials

Stories of Transformation

Discover heartfelt experiences from clients who have revitalized their skin and confidence with our expert care.

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“Love the atmosphere and vibes. Signed a package for SHR hair removal and it worked after 5 sessions! Amazing staff and enjoyed every session (Thanks Tania and Agnes!). Every question was answered with knowledge and no hard selling.”

Pauline Tan

“I had bad acne on my back and chest, and they helped me tackle each issue while explaining my skin condition clearly. Carmen and Tammy were knowledgeable and super helpful throughout my journey, especially since I was only a month away from my wedding. Agnes was really gentle and lovely to chat with during my sessions too!”

Amabelle Ang (amabelleee)

“I highly recommend Otera Aesthetics! All of the staff are friendly, attentive, and are always patient, making each visit feasible and comfortable. I really appreciate their honesty, there’s no pushy upselling, which is rare in aesthetic clinics these days. Their professionalism and genuine care make me look forward to coming back.”

JT JT

“A go to place for facials! The therapist is skilled and attentive in extraction, she managed to remove all of my blackheads. A important factor when choosing a facial shop! Definitely will recommend to my friends and family!”

Tania Lim

“I have been visiting Otera for awhile now and is very impressed with the service! The staff were friendly, knowledgeable, and made me feel at ease throughout the entire treatment. The facility was spotless and well-maintained, creating a serene atmosphere perfect for relaxation. The facial treatment itself was exceptional – my skin felt refreshed, rejuvenated, and looked radiant afterwards! Most importantly, it is effective. I highly recommend this facial place.”

Hellobay

Frequently Asked Questions

Got Questions? We’ve Got Answers

Here are some of the most common questions we receive about our services, treatments, and booking process. If you don’t see your question, feel free to reach out to us directly!

The trial session includes a detailed skin analysis, a customized facial treatment tailored to your skin’s needs, and professional aftercare advice.

Most facial treatments last between 60 to 70 minutes, depending on the specific service.

You can book online through our website, call our front desk, or visit us in person.

Yes, you can select your preferred appointment time and, when available, request a specific therapist.

Yes, every session begins with a thorough consultation to assess your skin and customize the treatment.

Avoid heavy makeup, direct sun exposure, harsh skincare products, and intense exercise for at least 24 hours after treatment.

Absolutely. Our facials are designed for all skin types and genders.

A deposit may be required to confirm your booking. Details will be provided during the appointment process.

We recommend booking in advance, but walk-ins may be accommodated based on availability.

Follow-ups are typically recommended every 4 to 6 weeks to maintain optimal skin health, but this depends on your individual needs.

Visit Us

We’re located at Shaw Plaza — Central & Convenient

Discover a tranquil skincare retreat right in the heart of Balestier.

  • Open Daily (including Public
    Holidays): 10 AM – 8 PM

Easy access from Novena, Toa Payoh, Serangoon & Boon Keng.